You must be 18 years of age or older to order an Over the Counter (OTC) items. If you are under 18 years old, please contact customer service. Are you 18 years of age or older?
Provider Manual
An extension of the Participation Agreement and a resource that provides guidelines on health plan coverage procedures, policies and other information related to the provision of health care services to our members. This document should be used simultaneously with the Quick Reference Guide and other reference resources.
Forms and Documents
Template forms and documents for appeals, authorizations, claims, pharmacy services and more.
Clinical Coverage Guidelines(You will be redirected to our corporate website.)
Evidence-based guidelines detailing the medical necessity of, and sets consistent criteria for, given procedures or technologies to ensure greater consistency and efficiency in clinical decision making.
Clinical Practice Guidelines (You will be redirected to our corporate website.)
Best-practice guidelines used to guide efforts in improving the quality of care in our membership. CPGs are based on available clinical outcome and scientific evidence-based content developed by expert professional and clinical society recommendations.
Provider Training and Education Materials (You will be redirected to our corporate website.)
Educational resources regarding initiatives that require specific actions by providers. You must log in to access required Provider training. Click here if you are not a registered user.
Provider Newsletters
Quarterly newsletters to provide current information on pharmaceuticals, cost and quality of care, to share tips on how to perform processes more efficiently with Harmony, and to highlight recent successes, such as accreditations and quality scores.
Claims Corner
Provides updates on Harmony's claims processes, ensuring that provider claims are handled efficiently.
Some links associated in the section above require the ability to open .pdf files. If for any reason you are not able to view these links, please download the reader software.