MEDICAL SERVICES
Here is a list of some of the medical services and benefits that are covered by Harmony Health Plan. You can also look in your Certificate of Coverage for a complete list. You can find a copy on our Web site at www.harmonyhpi.com if you do not have one. You can also have a copy sent to you. Just call Member Services at 1-800-608-8158.
Covered
• Hospital inpatient services
• Home health care services
• Physical therapy
• Speech and language therapy
• Laboratory and X-ray services
• Transportation
• Emergency services
• Transplant services (non-experimental)
• Family planning services (also at non-affiliated providers covered by the Illinois Medical Assistance program)
• Contraceptive devices
• Durable and non-durable medical equipment and supplies
• Whole blood and blood products
• Physician services
• Hospital outpatient services
• Mental health and substance abuse services
• Preventive services
• Alcohol and substance abuse treatment services
• Early periodic screenings and diagnostic testing services
• Maternity care services
• Well-child care services
• Health education
• Skilled nursing care (first 90 days)
• Immunizations
• Hospice
• Chiropractic services
• Podiatric services
• Orthotic/prosthetic devices, including prosthetic devices or reconstructive surgery incident to mastectomy
• Nurse midwife services
• Medical procedures performed by a dentist
• Ophthalmologist (eye specialist)
Not Covered
• Elective cosmetic surgery
• Custodial care services
• Elective abortions
Covered by HFS Medical Card
• Optical / Vision
• Dental services
• Pharmacy
Harmony Additional Benefits
• HFS pharmacy co-pays covered*
• No co-pays for doctor visits
• Dental care for adults (21 years and older)*
- One Periodic Oral evaluation every 12 months
- One Adult Prophylaxis (cleaning) every 12 months
• Harmony Hugs—Harmony Hugs is our special program for pregnant women. You’ll work with a case manger who will make sure you stay healthy and get all your needed exams. These exams are important for you and your baby.
• Harmony Healthy Kids Club
• Harmony +10 Personal Care items can be ordered online.
• Additional transportation to WIC offices, pharmacies, unlimited DME visits, including siblings, and visits to hospitalized family members.
• NurseLink toll-free 24-hour access for routine medical advice.
• Hospital to Home—complete aftercare visits after seven days and then again within 30 days of your behavioral health hospital stay. We’ll send you a $10 gift card after each visit.
At participating providers.
Service, service, service! You can call Member Services any time you have a question. Just call 1-800-608-8158 (TTY 1-877-650-0952).
- If you can't contact your Primary Care Physician
- If you change your address or phone number
- If you lost your ID card and need a replacement
- If you want to change your primary care physician
- If you have a question about how Harmony Health Plan works
- If you have questions about harmony health benefits
- Any time you have a question
(800) 608-8158
(312) 516-4900
Member Handbook - English
(888) 684-2026
Call time: 24 Hours; Schedule your ride 24 hours in advance
(888) 684-2026
Call time: 24 Hours
Last modified: 07/14/2010
